Operations & Systems Lead | MindSession<\/title>\n <style>\n :root {\n --teal: #05545c;\n --cream: #fdfaf0;\n --sand: #dbc096;\n --terracotta: #884c42;\n --text: #1f2933;\n --muted: #5b6770;\n --border: #e8dfcf;\n --white: #ffffff;\n }\n\n * {\n box-sizing: border-box;\n }\n\n body {\n margin: 0;\n font-family: Arial, Helvetica, sans-serif;\n color: var(--text);\n background: var(--cream);\n line-height: 1.6;\n }\n\n .page {\n max-width: 1100px;\n margin: 0 auto;\n padding: 48px 20px 80px;\n }\n\n .hero {\n background: var(--white);\n border: 1px solid var(--border);\n border-radius: 18px;\n padding: 36px 32px;\n margin-bottom: 28px;\n }\n\n .eyebrow {\n color: var(--terracotta);\n font-size: 13px;\n font-weight: 700;\n letter-spacing: 0.08em;\n text-transform: uppercase;\n margin-bottom: 10px;\n }\n\n h1 {\n margin: 0 0 10px;\n font-size: 40px;\n line-height: 1.1;\n color: var(--teal);\n }\n\n .intro {\n font-size: 18px;\n color: var(--muted);\n margin: 0;\n }\n\n .lang-toggle {\n display: flex;\n flex-wrap: wrap;\n gap: 10px;\n margin: 20px 0 32px;\n }\n\n .lang-toggle a {\n text-decoration: none;\n padding: 10px 14px;\n border-radius: 999px;\n border: 1px solid var(--teal);\n color: var(--teal);\n font-weight: 700;\n font-size: 14px;\n }\n\n .lang-toggle a:hover {\n background: var(--teal);\n color: var(--white);\n }\n\n .section {\n background: var(--white);\n border: 1px solid var(--border);\n border-radius: 18px;\n padding: 32px;\n margin-bottom: 28px;\n }\n\n .section h2 {\n margin: 0 0 18px;\n font-size: 28px;\n color: var(--teal);\n }\n\n .section h3 {\n margin: 26px 0 10px;\n font-size: 20px;\n color: var(--terracotta);\n }\n\n .meta-grid,\n .two-col {\n display: grid;\n grid-template-columns: repeat(2, minmax(0, 1fr));\n gap: 18px 28px;\n }\n\n .meta-item {\n padding: 14px 16px;\n background: #fffdf8;\n border: 1px solid var(--border);\n border-radius: 14px;\n }\n\n .meta-label {\n display: block;\n font-size: 12px;\n text-transform: uppercase;\n letter-spacing: 0.06em;\n color: var(--muted);\n margin-bottom: 6px;\n font-weight: 700;\n }\n\n ul {\n margin: 0;\n padding-left: 20px;\n }\n\n li + li {\n margin-top: 8px;\n }\n\n .apply-box {\n background: #fff8f2;\n border: 1px solid var(--sand);\n border-radius: 16px;\n padding: 22px;\n margin-top: 20px;\n }\n\n .apply-box p {\n margin: 0 0 12px;\n }\n\n .email {\n color: var(--teal);\n font-weight: 700;\n text-decoration: none;\n }\n\n .language-block {\n scroll-margin-top: 24px;\n }\n\n @media (max-width: 800px) {\n .meta-grid,\n .two-col {\n grid-template-columns: 1fr;\n }\n\n .hero,\n .section {\n padding: 24px 20px;\n }\n\n h1 {\n font-size: 32px;\n }\n }\n <\/style>\n<\/head>\n<body>\n <div class=\"page\">\n <section class=\"hero\">\n <div class=\"eyebrow\">Opportunit\u00e9 de carri\u00e8re<\/div>\n <h1>Responsable des op\u00e9rations et des syst\u00e8mes<\/h1>\n <p class=\"intro\">R\u00f4le de direction op\u00e9rationnelle bilingue soutenant la croissance, la structure et l'ex\u00e9cution de MindSession Intercultural Psychology.<\/p>\n <div class=\"lang-toggle\">\n <a href=\"#fr\">Fran\u00e7ais<\/a>\n <a href=\"#en\">Anglais<\/a>\n <\/div>\n <\/section>\n\n <section id=\"fr\" class=\"section language-block\">\n <h2>Version fran\u00e7aise<\/h2>\n\n <div class=\"meta-grid\">\n <div class=\"meta-item\"><span class=\"meta-label\">Lieu<\/span>Montr\u00e9al, Qu\u00e9bec (mode hybride possible)<\/div>\n <div class=\"meta-item\"><span class=\"meta-label\">Poste<\/span>Temps plein<\/div>\n <div class=\"meta-item\"><span class=\"meta-label\">Langues<\/span>Bilingue fran\u00e7ais \/ anglais requis<\/div>\n <div class=\"meta-item\"><span class=\"meta-label\">Sup\u00e9rieur imm\u00e9diat<\/span>Fondatrice \/ Directrice<\/div>\n <\/div>\n\n <h3>\u00c0 propos de MindSession<\/h3>\n <p>MindSession est une clinique de psychologie interculturelle bas\u00e9e \u00e0 Montr\u00e9al. Notre mission est d'offrir des services psychologiques culturellement comp\u00e9tents tout en contribuant \u00e0 l'avancement des pratiques et des connaissances en psychologie interculturelle. Dans un contexte de croissance, nous recherchons une personne capable de structurer et d'optimiser nos op\u00e9rations.<\/p>\n\n <h3>Responsabilit\u00e9s principales<\/h3>\n <p>Assurer le bon fonctionnement de l'organisation et l'avancement des priorit\u00e9s.<\/p>\n\n <div class=\"two-col\">\n <div>\n <h3>Gestion des op\u00e9rations<\/h3>\n <ul>\n <li>superviseur la performance op\u00e9rationnelle quotidienne<\/li>\n <li>suivre les indicateurs cl\u00e9s et les tableaux de bord<\/li>\n <li>assurer l'avancement des priorit\u00e9s hebdomadaires<\/li>\n <li>coordonner les flux de travail interfonctionnels<\/li>\n <li>g\u00e9rer les aspects RH et administratifs<\/li>\n <li>pilote de projets op\u00e9rationnels<\/li>\n <\/ul>\n\n <h3>Syst\u00e8mes et processus<\/h3>\n <ul>\n <li>concevoir et maintenir les syst\u00e8mes op\u00e9rationnels<\/li>\n <li>structurer et maintenir la biblioth\u00e8que de SOP<\/li>\n <li>am\u00e9liorer les processus internes<\/li>\n <li>standardiser les proc\u00e9dures op\u00e9rationnelles<\/li>\n <\/ul>\n\n <h3>Mise en \u0153uvre d'EOS<\/h3>\n <ul>\n <li>maintenir les tableaux de bord<\/li>\n <li>suivre les rocks et les to-dos<\/li>\n <li>pr\u00e9parer les r\u00e9unions L10<\/li>\n <li>assurer l'ex\u00e9cution des d\u00e9cisions<\/li>\n <\/ul>\n <\/div>\n\n <div>\n <h3>Recrutement<\/h3>\n <ul>\n <li>g\u00e9rer le pipeline de candidats<\/li>\n <li>co les entrevues<\/li>\n <li>g\u00e9rer le processus d'int\u00e9gration<\/li>\n <\/ul>\n\n <h3>Marketing et fournisseurs<\/h3>\n <ul>\n <li>coordonner les sp\u00e9cialistes externes (SEO, publicit\u00e9, design)<\/li>\n <li>suivre les livrables et \u00e9ch\u00e9anciers<\/li>\n <li>assurer la mise en \u0153uvre des initiatives marketing<\/li>\n <\/ul>\n\n <h3>Op\u00e9rations du podcast<\/h3>\n <ul>\n <li>g\u00e9rer le flux de production<\/li>\n <li>coordonner le calendrier de publication<\/li>\n <li>superviser la r\u00e9utilisation du contenu<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <h3>Profil recherch\u00e9<\/h3>\n <div class=\"two-col\">\n <div>\n <h3>Exp\u00e9riences pertinentes<\/h3>\n <ul>\n <li>gestion des op\u00e9rations en services professionnels<\/li>\n <li>gestion de programme (sant\u00e9 ou consultation)<\/li>\n <li>op\u00e9rations en startup<\/li>\n <li>consultation en gestion<\/li>\n <li>r\u00f4le de COO ou direction des op\u00e9rations<\/li>\n <\/ul>\n\n <h3>Comp\u00e9tences cl\u00e9s<\/h3>\n <ul>\n <li>pens\u00e9e organisationnelle et syst\u00e9mique<\/li>\n <li>gestion de projet<\/li>\n <li>capacit\u00e9 \u00e0 structurer et optimiser<\/li>\n <li>autonomie d'ex\u00e9cution<\/li>\n <li>gestion de fournisseurs externes<\/li>\n <li>pens\u00e9e analytique<\/li>\n <li>esprit tr\u00e8s structur\u00e9<\/li>\n <li>fort sens des responsabilit\u00e9s<\/li>\n <li>calme dans la r\u00e9solution de probl\u00e8mes<\/li>\n <li>capacit\u00e9 \u00e0 structurer l'ambigu\u00eft\u00e9<\/li>\n <li>Aisance \u00e0 travailler avec une fondatrice<\/li>\n <\/ul>\n <\/div>\n\n <div>\n <h3>Atouts<\/h3>\n <ul>\n <li>connaissance d'EOS<\/li>\n <li>exp\u00e9rience en sant\u00e9<\/li>\n <li>am\u00e9lioration de processus<\/li>\n <li>mise \u00e0 l'\u00e9chelle des op\u00e9rations<\/li>\n <li>environnement de services professionnels<\/li>\n <\/ul>\n\n <h3>Formation<\/h3>\n <ul>\n <li>administration des affaires<\/li>\n <li>gestion des op\u00e9rations<\/li>\n <li>g\u00e9nie industriel<\/li>\n <li>gestion de projet<\/li>\n <li>consultation<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <div class=\"apply-box\">\n <h3>Comment postuler<\/h3>\n <p>Seules les candidatures envoy\u00e9es par courriel seront consid\u00e9r\u00e9es.<\/p>\n <p>Envoyez votre CV \u00e9crit et votre vid\u00e9o CV \u00e0 <a class=\"email\" href=\"\/fr\/&\/#x6d;ailto:careers@mindsession.com\">carri\u00e8res@mindsession.com<\/a><\/p>\n <p><strong>Objet :<\/strong> Candidature au poste de responsable des op\u00e9rations et des syst\u00e8mes<\/p>\n <p>Incluez tout portfolio pertinent si applicable.<\/p>\n\n <h3>Instructions pour le CV vid\u00e9o<\/h3>\n <p>Enregistrez une vid\u00e9o de 3 minutes maximum r\u00e9pondant aux 5 questions suivantes. Alternez vos r\u00e9ponses entre le fran\u00e7ais et l'anglais.<\/p>\n <ul>\n <li>Pourquoi ce poste vous int\u00e9resse-t-il ?<\/li>\n <li>Que connaissez-vous de notre entreprise ?<\/li>\n <li>Quel est votre environnement de travail id\u00e9al ?<\/li>\n <li>Quelles sont vos forces ?<\/li>\n <li>O\u00f9 voyez-vous dans 5 ans ?<\/li>\n <\/ul>\n <p style=\"margin-top:12px;\">T\u00e9l\u00e9versez la vid\u00e9o sur Google Drive (lien priv\u00e9 ou non r\u00e9pertori\u00e9) et envoyez le lien avec votre CV \u00e0 <a class=\"email\" href=\"\/fr\/&\/#x6d;ailto:careers@mindsession.com\">carri\u00e8res@mindsession.com<\/a>.<\/p>\n <\/div>\n <\/section>\n\n <section id=\"en\" class=\"section language-block\">\n <h2>Version anglaise<\/h2>\n\n <div class=\"meta-grid\">\n <div class=\"meta-item\"><span class=\"meta-label\">Emplacement<\/span>Montr\u00e9al, Qu\u00e9bec (hybride possible)<\/div>\n <div class=\"meta-item\"><span class=\"meta-label\">Position<\/span>\u00c0 temps plein<\/div>\n <div class=\"meta-item\"><span class=\"meta-label\">Langues<\/span>Bilinguisme anglais\/fran\u00e7ais requis<\/div>\n <div class=\"meta-item\"><span class=\"meta-label\">Rapports \u00e0<\/span>Fondateur \/ Directeur<\/div>\n <\/div>\n\n <h3>\u00c0 propos de MindSession<\/h3>\n <p>MindSession est une clinique de psychologie interculturelle situ\u00e9e \u00e0 Montr\u00e9al. Notre mission est d'offrir des services psychologiques adapt\u00e9s aux r\u00e9alit\u00e9s culturelles et de contribuer \u00e0 l'avancement des pratiques et des connaissances en psychologie interculturelle. Dans le cadre de notre d\u00e9veloppement, nous recherchons une personne capable de nous aider \u00e0 structurer et \u00e0 optimiser nos activit\u00e9s.<\/p>\n\n <h3>Responsabilit\u00e9s principales<\/h3>\n <p>Veiller \u00e0 ce que l'organisation fonctionne efficacement et que les priorit\u00e9s progressent.<\/p>\n\n <div class=\"two-col\">\n <div>\n <h3>Gestion des op\u00e9rations<\/h3>\n <ul>\n <li>superviser les performances op\u00e9rationnelles quotidiennes<\/li>\n <li>surveiller les indicateurs cl\u00e9s et les tableaux de bord<\/li>\n <li>assurer la progression des priorit\u00e9s hebdomadaires<\/li>\n <li>coordonner les flux de travail interfonctionnels<\/li>\n <li>g\u00e9rer les op\u00e9rations RH et administratives<\/li>\n <li>diriger des projets op\u00e9rationnels<\/li>\n <\/ul>\n\n <h3>Conception des syst\u00e8mes et des processus<\/h3>\n <ul>\n <li>concevoir et maintenir les syst\u00e8mes op\u00e9rationnels<\/li>\n <li>rationaliser et maintenir la biblioth\u00e8que de proc\u00e9dures op\u00e9ratoires normalis\u00e9es (SOP)<\/li>\n <li>Mettre en \u0153uvre des am\u00e9liorations de processus<\/li>\n <li>normaliser les proc\u00e9dures op\u00e9rationnelles<\/li>\n <\/ul>\n\n <h3>Mise en \u0153uvre EOS<\/h3>\n <ul>\n <li>tenir des tableaux de bord<\/li>\n <li>suivre les rochers et les t\u00e2ches<\/li>\n <li>Pr\u00e9parer les documents de la r\u00e9union L10<\/li>\n <li>veiller \u00e0 ce que les d\u00e9cisions prises lors de la r\u00e9union soient mises en \u0153uvre.<\/li>\n <\/ul>\n <\/div>\n\n <div>\n <h3>op\u00e9rations de recrutement<\/h3>\n <ul>\n <li>g\u00e9rer le vivier de candidats<\/li>\n <li>coordonner les entretiens<\/li>\n <li>g\u00e9rer le processus d'int\u00e9gration<\/li>\n <\/ul>\n\n <h3>Coordination marketing et fournisseurs<\/h3>\n <ul>\n <li>coordonner les sp\u00e9cialistes externes (SEO, publicit\u00e9, design)<\/li>\n <li>suivre les livrables et les \u00e9ch\u00e9anciers<\/li>\n <li>veiller \u00e0 ce que les initiatives marketing soient mises en \u0153uvre<\/li>\n <\/ul>\n\n <h3>Op\u00e9rations de podcast<\/h3>\n <ul>\n <li>g\u00e9rer le flux de production<\/li>\n <li>calendrier de publication coordonn\u00e9<\/li>\n <li>superviser la r\u00e9utilisation du contenu<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <h3>Profil du candidat<\/h3>\n <div class=\"two-col\">\n <div>\n <h3>Contextes pertinents<\/h3>\n <ul>\n <li>gestion des op\u00e9rations dans les entreprises de services professionnels<\/li>\n <li>gestion de programmes dans le secteur de la sant\u00e9 ou conseil<\/li>\n <li>r\u00f4les op\u00e9rationnels en d\u00e9marrage<\/li>\n <li>conseil en gestion<\/li>\n <li>Directeur des op\u00e9rations ou direction des op\u00e9rations dans les petites organisations<\/li>\n <\/ul>\n\n <h3>Comp\u00e9tences cl\u00e9s<\/h3>\n <ul>\n <li>une pens\u00e9e organisationnelle forte<\/li>\n <li>gestion de projet<\/li>\n <li>mentalit\u00e9 syst\u00e9mique<\/li>\n <li>capacit\u00e9 \u00e0 ex\u00e9cuter de mani\u00e8re autonome<\/li>\n <li>aisance dans la gestion des fournisseurs externes<\/li>\n <li>pens\u00e9e analytique<\/li>\n <li>pens\u00e9e hautement structur\u00e9e<\/li>\n <li>forte mentalit\u00e9 de propri\u00e9taire<\/li>\n <li>capacit\u00e9 \u00e0 r\u00e9soudre les probl\u00e8mes avec calme<\/li>\n <li>capacit\u00e9 \u00e0 structurer l'ambigu\u00eft\u00e9<\/li>\n <li>confort \u00e0 travailler directement avec un fondateur<\/li>\n <\/ul>\n <\/div>\n\n <div>\n <h3>Exp\u00e9rience souhait\u00e9e<\/h3>\n <ul>\n <li>connaissance d'EOS (actif)<\/li>\n <li>exp\u00e9rience dans le secteur de la sant\u00e9 (atout)<\/li>\n <li>exp\u00e9rience d'am\u00e9lioration des processus<\/li>\n <li>exp\u00e9rience en mati\u00e8re de mise \u00e0 l'\u00e9chelle des op\u00e9rations<\/li>\n <li>environnement des services professionnels<\/li>\n <\/ul>\n\n <h3>\u00c9ducation<\/h3>\n <ul>\n <li>administration des affaires<\/li>\n <li>gestion des op\u00e9rations<\/li>\n <li>g\u00e9nie industriel<\/li>\n <li>gestion de projet<\/li>\n <li>consultant<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <div class=\"apply-box\">\n <h3>Comment postuler<\/h3>\n <p>Seules les candidatures envoy\u00e9es par courriel seront prises en compte.<\/p>\n <p>Envoyez votre CV \u00e9crit et votre CV vid\u00e9o \u00e0 <a class=\"email\" href=\"\/fr\/&\/#x6d;ailto:careers@mindsession.com\">carri\u00e8res@mindsession.com<\/a><\/p>\n <p><strong>Objet :<\/strong> Candidature au poste de responsable des op\u00e9rations et des syst\u00e8mes<\/p>\n <p>Incluez, le cas \u00e9ch\u00e9ant, tout \u00e9l\u00e9ment de portfolio illustrant un travail pertinent.<\/p>\n\n <h3>Instructions pour CV vid\u00e9o<\/h3>\n <p>Veuillez enregistrer une vid\u00e9o de trois minutes maximum r\u00e9pondant aux cinq questions suivantes. Alternez vos r\u00e9ponses entre l'anglais et le fran\u00e7ais.<\/p>\n <ul>\n <li>Pourquoi ce poste vous int\u00e9resse-t-il ?<\/li>\n <li>Que savez-vous de notre entreprise ?<\/li>\n <li>Quel est votre environnement de travail id\u00e9al ?<\/li>\n <li>Quels sont vos points forts ?<\/li>\n <li>O\u00f9 vous voyez-vous dans cinq ans ?<\/li>\n <\/ul>\n <p style=\"margin-top:12px;\">T\u00e9l\u00e9chargez votre vid\u00e9o sur Google Drive en tant que lien priv\u00e9 ou non r\u00e9pertori\u00e9, et envoyez ce lien accompagn\u00e9 de votre CV \u00e9crit \u00e0 <a class=\"email\" href=\"\/fr\/&\/#109;ailto:careers@mindsession.com\">carri\u00e8res@mindsession.com<\/a>.<\/p>\n <\/div>\n <\/section>\n <\/div>\n<\/body>\n<\/html>\n\n\n\n\n<p class=\"wp-block-paragraph\" data-block-type=\"core\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Operations & Systems Lead | MindSession Career Opportunity Operations & Systems Lead Bilingual operational leadership role supporting the growth, structure, and execution of MindSession Intercultural Psychology. Fran\u00e7ais English Version fran\u00e7aise LieuMontr\u00e9al, Qu\u00e9bec (mode hybride possible) PosteTemps plein LanguesBilingue fran\u00e7ais \/ anglais requis Sup\u00e9rieur imm\u00e9diatFondatrice \/ Directrice \u00c0 propos de MindSession MindSession est une clinique de […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"class_list":["post-2800","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"yoast_head":"\n<title>Job post - Ops and systems lead - Mindsession Intercultural Psychology<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mindsession.com\/fr\/2800-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Job post - Ops and systems lead - Mindsession Intercultural Psychology\" \/>\n<meta property=\"og:description\" content=\"Operations & Systems Lead | MindSession Career Opportunity Operations & Systems Lead Bilingual operational leadership role supporting the growth, structure, and execution of MindSession Intercultural Psychology. 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{"id":2800,"date":"2026-04-03T11:24:56","date_gmt":"2026-04-03T11:24:56","guid":{"rendered":"https:\/\/www.mindsession.com\/?page_id=2800"},"modified":"2026-04-03T11:25:53","modified_gmt":"2026-04-03T11:25:53","slug":"2800-2","status":"publish","type":"page","link":"https:\/\/www.mindsession.com\/fr\/2800-2\/","title":{"rendered":"Offre d'emploi \u2013 Responsable des op\u00e9rations et des syst\u00e8mes"},"content":{"rendered":"\n\n\n \n \n Operations & Systems Lead | MindSession<\/title>\n <style>\n :root {\n --teal: #05545c;\n --cream: #fdfaf0;\n --sand: #dbc096;\n --terracotta: #884c42;\n --text: #1f2933;\n --muted: #5b6770;\n --border: #e8dfcf;\n --white: #ffffff;\n }\n\n * {\n box-sizing: border-box;\n }\n\n body {\n margin: 0;\n font-family: Arial, Helvetica, sans-serif;\n color: var(--text);\n background: var(--cream);\n line-height: 1.6;\n }\n\n .page {\n max-width: 1100px;\n margin: 0 auto;\n padding: 48px 20px 80px;\n }\n\n .hero {\n background: var(--white);\n border: 1px solid var(--border);\n border-radius: 18px;\n padding: 36px 32px;\n margin-bottom: 28px;\n }\n\n .eyebrow {\n color: var(--terracotta);\n font-size: 13px;\n font-weight: 700;\n letter-spacing: 0.08em;\n text-transform: uppercase;\n margin-bottom: 10px;\n }\n\n h1 {\n margin: 0 0 10px;\n font-size: 40px;\n line-height: 1.1;\n color: var(--teal);\n }\n\n .intro {\n font-size: 18px;\n color: var(--muted);\n margin: 0;\n }\n\n .lang-toggle {\n display: flex;\n flex-wrap: wrap;\n gap: 10px;\n margin: 20px 0 32px;\n }\n\n .lang-toggle a {\n text-decoration: none;\n padding: 10px 14px;\n border-radius: 999px;\n border: 1px solid var(--teal);\n color: var(--teal);\n font-weight: 700;\n font-size: 14px;\n }\n\n .lang-toggle a:hover {\n background: var(--teal);\n color: var(--white);\n }\n\n .section {\n background: var(--white);\n border: 1px solid var(--border);\n border-radius: 18px;\n padding: 32px;\n margin-bottom: 28px;\n }\n\n .section h2 {\n margin: 0 0 18px;\n font-size: 28px;\n color: var(--teal);\n }\n\n .section h3 {\n margin: 26px 0 10px;\n font-size: 20px;\n color: var(--terracotta);\n }\n\n .meta-grid,\n .two-col {\n display: grid;\n grid-template-columns: repeat(2, minmax(0, 1fr));\n gap: 18px 28px;\n }\n\n .meta-item {\n padding: 14px 16px;\n background: #fffdf8;\n border: 1px solid var(--border);\n border-radius: 14px;\n }\n\n .meta-label {\n display: block;\n font-size: 12px;\n text-transform: uppercase;\n letter-spacing: 0.06em;\n color: var(--muted);\n margin-bottom: 6px;\n font-weight: 700;\n }\n\n ul {\n margin: 0;\n padding-left: 20px;\n }\n\n li + li {\n margin-top: 8px;\n }\n\n .apply-box {\n background: #fff8f2;\n border: 1px solid var(--sand);\n border-radius: 16px;\n padding: 22px;\n margin-top: 20px;\n }\n\n .apply-box p {\n margin: 0 0 12px;\n }\n\n .email {\n color: var(--teal);\n font-weight: 700;\n text-decoration: none;\n }\n\n .language-block {\n scroll-margin-top: 24px;\n }\n\n @media (max-width: 800px) {\n .meta-grid,\n .two-col {\n grid-template-columns: 1fr;\n }\n\n .hero,\n .section {\n padding: 24px 20px;\n }\n\n h1 {\n font-size: 32px;\n }\n }\n <\/style>\n<\/head>\n<body>\n <div class=\"page\">\n <section class=\"hero\">\n <div class=\"eyebrow\">Opportunit\u00e9 de carri\u00e8re<\/div>\n <h1>Responsable des op\u00e9rations et des syst\u00e8mes<\/h1>\n <p class=\"intro\">R\u00f4le de direction op\u00e9rationnelle bilingue soutenant la croissance, la structure et l'ex\u00e9cution de MindSession Intercultural Psychology.<\/p>\n <div class=\"lang-toggle\">\n <a href=\"#fr\">Fran\u00e7ais<\/a>\n <a href=\"#en\">Anglais<\/a>\n <\/div>\n <\/section>\n\n <section id=\"fr\" class=\"section language-block\">\n <h2>Version fran\u00e7aise<\/h2>\n\n <div class=\"meta-grid\">\n <div class=\"meta-item\"><span class=\"meta-label\">Lieu<\/span>Montr\u00e9al, Qu\u00e9bec (mode hybride possible)<\/div>\n <div class=\"meta-item\"><span class=\"meta-label\">Poste<\/span>Temps plein<\/div>\n <div class=\"meta-item\"><span class=\"meta-label\">Langues<\/span>Bilingue fran\u00e7ais \/ anglais requis<\/div>\n <div class=\"meta-item\"><span class=\"meta-label\">Sup\u00e9rieur imm\u00e9diat<\/span>Fondatrice \/ Directrice<\/div>\n <\/div>\n\n <h3>\u00c0 propos de MindSession<\/h3>\n <p>MindSession est une clinique de psychologie interculturelle bas\u00e9e \u00e0 Montr\u00e9al. Notre mission est d'offrir des services psychologiques culturellement comp\u00e9tents tout en contribuant \u00e0 l'avancement des pratiques et des connaissances en psychologie interculturelle. Dans un contexte de croissance, nous recherchons une personne capable de structurer et d'optimiser nos op\u00e9rations.<\/p>\n\n <h3>Responsabilit\u00e9s principales<\/h3>\n <p>Assurer le bon fonctionnement de l'organisation et l'avancement des priorit\u00e9s.<\/p>\n\n <div class=\"two-col\">\n <div>\n <h3>Gestion des op\u00e9rations<\/h3>\n <ul>\n <li>superviseur la performance op\u00e9rationnelle quotidienne<\/li>\n <li>suivre les indicateurs cl\u00e9s et les tableaux de bord<\/li>\n <li>assurer l'avancement des priorit\u00e9s hebdomadaires<\/li>\n <li>coordonner les flux de travail interfonctionnels<\/li>\n <li>g\u00e9rer les aspects RH et administratifs<\/li>\n <li>pilote de projets op\u00e9rationnels<\/li>\n <\/ul>\n\n <h3>Syst\u00e8mes et processus<\/h3>\n <ul>\n <li>concevoir et maintenir les syst\u00e8mes op\u00e9rationnels<\/li>\n <li>structurer et maintenir la biblioth\u00e8que de SOP<\/li>\n <li>am\u00e9liorer les processus internes<\/li>\n <li>standardiser les proc\u00e9dures op\u00e9rationnelles<\/li>\n <\/ul>\n\n <h3>Mise en \u0153uvre d'EOS<\/h3>\n <ul>\n <li>maintenir les tableaux de bord<\/li>\n <li>suivre les rocks et les to-dos<\/li>\n <li>pr\u00e9parer les r\u00e9unions L10<\/li>\n <li>assurer l'ex\u00e9cution des d\u00e9cisions<\/li>\n <\/ul>\n <\/div>\n\n <div>\n <h3>Recrutement<\/h3>\n <ul>\n <li>g\u00e9rer le pipeline de candidats<\/li>\n <li>co les entrevues<\/li>\n <li>g\u00e9rer le processus d'int\u00e9gration<\/li>\n <\/ul>\n\n <h3>Marketing et fournisseurs<\/h3>\n <ul>\n <li>coordonner les sp\u00e9cialistes externes (SEO, publicit\u00e9, design)<\/li>\n <li>suivre les livrables et \u00e9ch\u00e9anciers<\/li>\n <li>assurer la mise en \u0153uvre des initiatives marketing<\/li>\n <\/ul>\n\n <h3>Op\u00e9rations du podcast<\/h3>\n <ul>\n <li>g\u00e9rer le flux de production<\/li>\n <li>coordonner le calendrier de publication<\/li>\n <li>superviser la r\u00e9utilisation du contenu<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <h3>Profil recherch\u00e9<\/h3>\n <div class=\"two-col\">\n <div>\n <h3>Exp\u00e9riences pertinentes<\/h3>\n <ul>\n <li>gestion des op\u00e9rations en services professionnels<\/li>\n <li>gestion de programme (sant\u00e9 ou consultation)<\/li>\n <li>op\u00e9rations en startup<\/li>\n <li>consultation en gestion<\/li>\n <li>r\u00f4le de COO ou direction des op\u00e9rations<\/li>\n <\/ul>\n\n <h3>Comp\u00e9tences cl\u00e9s<\/h3>\n <ul>\n <li>pens\u00e9e organisationnelle et syst\u00e9mique<\/li>\n <li>gestion de projet<\/li>\n <li>capacit\u00e9 \u00e0 structurer et optimiser<\/li>\n <li>autonomie d'ex\u00e9cution<\/li>\n <li>gestion de fournisseurs externes<\/li>\n <li>pens\u00e9e analytique<\/li>\n <li>esprit tr\u00e8s structur\u00e9<\/li>\n <li>fort sens des responsabilit\u00e9s<\/li>\n <li>calme dans la r\u00e9solution de probl\u00e8mes<\/li>\n <li>capacit\u00e9 \u00e0 structurer l'ambigu\u00eft\u00e9<\/li>\n <li>Aisance \u00e0 travailler avec une fondatrice<\/li>\n <\/ul>\n <\/div>\n\n <div>\n <h3>Atouts<\/h3>\n <ul>\n <li>connaissance d'EOS<\/li>\n <li>exp\u00e9rience en sant\u00e9<\/li>\n <li>am\u00e9lioration de processus<\/li>\n <li>mise \u00e0 l'\u00e9chelle des op\u00e9rations<\/li>\n <li>environnement de services professionnels<\/li>\n <\/ul>\n\n <h3>Formation<\/h3>\n <ul>\n <li>administration des affaires<\/li>\n <li>gestion des op\u00e9rations<\/li>\n <li>g\u00e9nie industriel<\/li>\n <li>gestion de projet<\/li>\n <li>consultation<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <div class=\"apply-box\">\n <h3>Comment postuler<\/h3>\n <p>Seules les candidatures envoy\u00e9es par courriel seront consid\u00e9r\u00e9es.<\/p>\n <p>Envoyez votre CV \u00e9crit et votre vid\u00e9o CV \u00e0 <a class=\"email\" href=\"\/fr\/&\/#x6d;ailto:careers@mindsession.com\">carri\u00e8res@mindsession.com<\/a><\/p>\n <p><strong>Objet :<\/strong> Candidature au poste de responsable des op\u00e9rations et des syst\u00e8mes<\/p>\n <p>Incluez tout portfolio pertinent si applicable.<\/p>\n\n <h3>Instructions pour le CV vid\u00e9o<\/h3>\n <p>Enregistrez une vid\u00e9o de 3 minutes maximum r\u00e9pondant aux 5 questions suivantes. Alternez vos r\u00e9ponses entre le fran\u00e7ais et l'anglais.<\/p>\n <ul>\n <li>Pourquoi ce poste vous int\u00e9resse-t-il ?<\/li>\n <li>Que connaissez-vous de notre entreprise ?<\/li>\n <li>Quel est votre environnement de travail id\u00e9al ?<\/li>\n <li>Quelles sont vos forces ?<\/li>\n <li>O\u00f9 voyez-vous dans 5 ans ?<\/li>\n <\/ul>\n <p style=\"margin-top:12px;\">T\u00e9l\u00e9versez la vid\u00e9o sur Google Drive (lien priv\u00e9 ou non r\u00e9pertori\u00e9) et envoyez le lien avec votre CV \u00e0 <a class=\"email\" href=\"\/fr\/&\/#x6d;ailto:careers@mindsession.com\">carri\u00e8res@mindsession.com<\/a>.<\/p>\n <\/div>\n <\/section>\n\n <section id=\"en\" class=\"section language-block\">\n <h2>Version anglaise<\/h2>\n\n <div class=\"meta-grid\">\n <div class=\"meta-item\"><span class=\"meta-label\">Emplacement<\/span>Montr\u00e9al, Qu\u00e9bec (hybride possible)<\/div>\n <div class=\"meta-item\"><span class=\"meta-label\">Position<\/span>\u00c0 temps plein<\/div>\n <div class=\"meta-item\"><span class=\"meta-label\">Langues<\/span>Bilinguisme anglais\/fran\u00e7ais requis<\/div>\n <div class=\"meta-item\"><span class=\"meta-label\">Rapports \u00e0<\/span>Fondateur \/ Directeur<\/div>\n <\/div>\n\n <h3>\u00c0 propos de MindSession<\/h3>\n <p>MindSession est une clinique de psychologie interculturelle situ\u00e9e \u00e0 Montr\u00e9al. Notre mission est d'offrir des services psychologiques adapt\u00e9s aux r\u00e9alit\u00e9s culturelles et de contribuer \u00e0 l'avancement des pratiques et des connaissances en psychologie interculturelle. Dans le cadre de notre d\u00e9veloppement, nous recherchons une personne capable de nous aider \u00e0 structurer et \u00e0 optimiser nos activit\u00e9s.<\/p>\n\n <h3>Responsabilit\u00e9s principales<\/h3>\n <p>Veiller \u00e0 ce que l'organisation fonctionne efficacement et que les priorit\u00e9s progressent.<\/p>\n\n <div class=\"two-col\">\n <div>\n <h3>Gestion des op\u00e9rations<\/h3>\n <ul>\n <li>superviser les performances op\u00e9rationnelles quotidiennes<\/li>\n <li>surveiller les indicateurs cl\u00e9s et les tableaux de bord<\/li>\n <li>assurer la progression des priorit\u00e9s hebdomadaires<\/li>\n <li>coordonner les flux de travail interfonctionnels<\/li>\n <li>g\u00e9rer les op\u00e9rations RH et administratives<\/li>\n <li>diriger des projets op\u00e9rationnels<\/li>\n <\/ul>\n\n <h3>Conception des syst\u00e8mes et des processus<\/h3>\n <ul>\n <li>concevoir et maintenir les syst\u00e8mes op\u00e9rationnels<\/li>\n <li>rationaliser et maintenir la biblioth\u00e8que de proc\u00e9dures op\u00e9ratoires normalis\u00e9es (SOP)<\/li>\n <li>Mettre en \u0153uvre des am\u00e9liorations de processus<\/li>\n <li>normaliser les proc\u00e9dures op\u00e9rationnelles<\/li>\n <\/ul>\n\n <h3>Mise en \u0153uvre EOS<\/h3>\n <ul>\n <li>tenir des tableaux de bord<\/li>\n <li>suivre les rochers et les t\u00e2ches<\/li>\n <li>Pr\u00e9parer les documents de la r\u00e9union L10<\/li>\n <li>veiller \u00e0 ce que les d\u00e9cisions prises lors de la r\u00e9union soient mises en \u0153uvre.<\/li>\n <\/ul>\n <\/div>\n\n <div>\n <h3>op\u00e9rations de recrutement<\/h3>\n <ul>\n <li>g\u00e9rer le vivier de candidats<\/li>\n <li>coordonner les entretiens<\/li>\n <li>g\u00e9rer le processus d'int\u00e9gration<\/li>\n <\/ul>\n\n <h3>Coordination marketing et fournisseurs<\/h3>\n <ul>\n <li>coordonner les sp\u00e9cialistes externes (SEO, publicit\u00e9, design)<\/li>\n <li>suivre les livrables et les \u00e9ch\u00e9anciers<\/li>\n <li>veiller \u00e0 ce que les initiatives marketing soient mises en \u0153uvre<\/li>\n <\/ul>\n\n <h3>Op\u00e9rations de podcast<\/h3>\n <ul>\n <li>g\u00e9rer le flux de production<\/li>\n <li>calendrier de publication coordonn\u00e9<\/li>\n <li>superviser la r\u00e9utilisation du contenu<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <h3>Profil du candidat<\/h3>\n <div class=\"two-col\">\n <div>\n <h3>Contextes pertinents<\/h3>\n <ul>\n <li>gestion des op\u00e9rations dans les entreprises de services professionnels<\/li>\n <li>gestion de programmes dans le secteur de la sant\u00e9 ou conseil<\/li>\n <li>r\u00f4les op\u00e9rationnels en d\u00e9marrage<\/li>\n <li>conseil en gestion<\/li>\n <li>Directeur des op\u00e9rations ou direction des op\u00e9rations dans les petites organisations<\/li>\n <\/ul>\n\n <h3>Comp\u00e9tences cl\u00e9s<\/h3>\n <ul>\n <li>une pens\u00e9e organisationnelle forte<\/li>\n <li>gestion de projet<\/li>\n <li>mentalit\u00e9 syst\u00e9mique<\/li>\n <li>capacit\u00e9 \u00e0 ex\u00e9cuter de mani\u00e8re autonome<\/li>\n <li>aisance dans la gestion des fournisseurs externes<\/li>\n <li>pens\u00e9e analytique<\/li>\n <li>pens\u00e9e hautement structur\u00e9e<\/li>\n <li>forte mentalit\u00e9 de propri\u00e9taire<\/li>\n <li>capacit\u00e9 \u00e0 r\u00e9soudre les probl\u00e8mes avec calme<\/li>\n <li>capacit\u00e9 \u00e0 structurer l'ambigu\u00eft\u00e9<\/li>\n <li>confort \u00e0 travailler directement avec un fondateur<\/li>\n <\/ul>\n <\/div>\n\n <div>\n <h3>Exp\u00e9rience souhait\u00e9e<\/h3>\n <ul>\n <li>connaissance d'EOS (actif)<\/li>\n <li>exp\u00e9rience dans le secteur de la sant\u00e9 (atout)<\/li>\n <li>exp\u00e9rience d'am\u00e9lioration des processus<\/li>\n <li>exp\u00e9rience en mati\u00e8re de mise \u00e0 l'\u00e9chelle des op\u00e9rations<\/li>\n <li>environnement des services professionnels<\/li>\n <\/ul>\n\n <h3>\u00c9ducation<\/h3>\n <ul>\n <li>administration des affaires<\/li>\n <li>gestion des op\u00e9rations<\/li>\n <li>g\u00e9nie industriel<\/li>\n <li>gestion de projet<\/li>\n <li>consultant<\/li>\n <\/ul>\n <\/div>\n <\/div>\n\n <div class=\"apply-box\">\n <h3>Comment postuler<\/h3>\n <p>Seules les candidatures envoy\u00e9es par courriel seront prises en compte.<\/p>\n <p>Envoyez votre CV \u00e9crit et votre CV vid\u00e9o \u00e0 <a class=\"email\" href=\"\/fr\/&\/#x6d;ailto:careers@mindsession.com\">carri\u00e8res@mindsession.com<\/a><\/p>\n <p><strong>Objet :<\/strong> Candidature au poste de responsable des op\u00e9rations et des syst\u00e8mes<\/p>\n <p>Incluez, le cas \u00e9ch\u00e9ant, tout \u00e9l\u00e9ment de portfolio illustrant un travail pertinent.<\/p>\n\n <h3>Instructions pour CV vid\u00e9o<\/h3>\n <p>Veuillez enregistrer une vid\u00e9o de trois minutes maximum r\u00e9pondant aux cinq questions suivantes. Alternez vos r\u00e9ponses entre l'anglais et le fran\u00e7ais.<\/p>\n <ul>\n <li>Pourquoi ce poste vous int\u00e9resse-t-il ?<\/li>\n <li>Que savez-vous de notre entreprise ?<\/li>\n <li>Quel est votre environnement de travail id\u00e9al ?<\/li>\n <li>Quels sont vos points forts ?<\/li>\n <li>O\u00f9 vous voyez-vous dans cinq ans ?<\/li>\n <\/ul>\n <p style=\"margin-top:12px;\">T\u00e9l\u00e9chargez votre vid\u00e9o sur Google Drive en tant que lien priv\u00e9 ou non r\u00e9pertori\u00e9, et envoyez ce lien accompagn\u00e9 de votre CV \u00e9crit \u00e0 <a class=\"email\" href=\"\/fr\/&\/#109;ailto:careers@mindsession.com\">carri\u00e8res@mindsession.com<\/a>.<\/p>\n <\/div>\n <\/section>\n <\/div>\n<\/body>\n<\/html>\n\n\n\n\n<p class=\"wp-block-paragraph\" data-block-type=\"core\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Operations & Systems Lead | MindSession Career Opportunity Operations & Systems Lead Bilingual operational leadership role supporting the growth, structure, and execution of MindSession Intercultural Psychology. Fran\u00e7ais English Version fran\u00e7aise LieuMontr\u00e9al, Qu\u00e9bec (mode hybride possible) PosteTemps plein LanguesBilingue fran\u00e7ais \/ anglais requis Sup\u00e9rieur imm\u00e9diatFondatrice \/ Directrice \u00c0 propos de MindSession MindSession est une clinique de […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","footnotes":""},"class_list":["post-2800","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"yoast_head":"\n<title>Job post - Ops and systems lead - Mindsession Intercultural Psychology<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mindsession.com\/fr\/2800-2\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Job post - Ops and systems lead - Mindsession Intercultural Psychology\" \/>\n<meta property=\"og:description\" content=\"Operations & Systems Lead | MindSession Career Opportunity Operations & Systems Lead Bilingual operational leadership role supporting the growth, structure, and execution of MindSession Intercultural Psychology. 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