FAQ

FREQUENTLY ASKED QUESTIONS

What is MindSession?

MindSession is a psychology clinic and private practice specialised in intercultural psychology offering both clinical and consulting services. Our aim is to promote the practice of intercultural psychology and help patients overcome life’s biggest obstacles. Our practice is based in Montreal, Canada and we offer in-person and online therapy. Our therapists are licensed or supervised and qualified clinicians. They can safely help you recover motivation, perspective, and joy.

When should I seek therapy?

Starting therapy can feel daunting, but it is rewarding. Any person can benefit form therapy regardless of their current situation, but here are a few reasons to seek therapy sooner than later :

  • ​Personal issues (stress, adjustment, anxiety, depression, esteem…)
  • Couple or family issues
  • Parenting challenges
  • Professional challenges
  • Difficult situations of life and life transitions
  • Chronic pain and illness
  • Food-related difficulties
  • Sleep-related difficulties
  • PTSD
  • Dependency
  • Violence and abuse
  • Physical health
  • Child Development / Education
  • Behavioral problems
  • And more…

Who will be helping me?

At MindSession, we understand working with the right therapist can make the world of a difference. Prior to committing to our services, we will match you to a clinician that best fits your needs, preferences, and area of focus. If at any point throughout the process you feel you would prefer a different clinician, we will help you find someone you will feel comfortable with.

Are MindSession clinicians licensed professionals?

All our MindSession clinicians are fully licensed, experienced, and in good standing. Some of our pre-licensed clinicians practice under supervision of a licensed and experienced therapist so you get the benefit of working with someone who has the backing of a seasoned therapist. We vet all our clinicians before onboarding to make sure their license is current when applicable, that they have no complaints lodged against them and that they have the clinical experience and educational background required to meet our rigorous criteria. We also believe that our clinicians must fit within our organizational culture and share our ethos.

Whats the difference between counseling & psychotherapy?

Although the terms counseling, therapy, and psychotherapy are often used interchangeably, and although they have overlapping aspects, there is a difference between them. 
Counseling is generally a short-term intervention designed to help a person address a particular problem, such as addiction or work conflicts. The focus is typically on solving a problem or on learning specific techniques for coping with or overcoming specified problem areas. Counsellors usually attend a masters in counselling or psychology. 
Psychotherapy, on the other hand, is often a long-term intervention that focuses on helping a person identify and break unhealthy patterns of thinking and habitual behaviours that may negatively affect the way that person interacts with their world. Only licensed psychotherapists and psychologists can provide psychotherapy. Psychotherapists may have a master degree or Ph.D. in a mental health related field, and psychologists typically complete a Ph.D. in clinical psychology. 
Art therapy is a form of psychotherapy or counselling that utilizes expressive means such as drawing, painting, singing, or poetry to make meaning of one’s experience and alleviate suffering. It does not require art skills and is often a powerful vehicle for change. 
Psychotherapy, Art therapy, and Counselling can be challenging yet rich experiences, that can improve a persons wellbeing at different levels, such as in their relationships, job satisfaction, and personal sense of self. Therapy is an umbrella term that refers to any form of consultation intended to help alleviate suffering, whether it be physical or mental.


How do online sessions compare to traditional in-person sessions?

Although there are various benefits to both methods of therapy, we have found that online psychotherapy tends to be more convenient than traditional therapy.  Our psychotherapists have very flexible scheduling, making it easier for patients to find a session time that works best for them. Additionally, sessions can be hosted over phone call, text or video chat, depending on the clients preference and capabilities.

How can I reach my psychotherapist?

At MindSession, we offer various methods of communications with our therapist: phone calls, instant messaging, text messaging and video chats. Please keep in mind that not all therapists are adapt to use every method of communications and you will have to check-in with them to agree on best ways of communicating.

How much does MindSession cost?

Session costs range from $65-$210 depending on the type of therapy chosen (group, individual, or couple/family therapy) and on the credentials and seniority of the therapist you will be working with. Since all our clinicians are licensed with their respective boards, session costs are reimbursable from your insurance depending on your coverage.

Are sessions reimbursed by insurance?

Yes, our sessions are covered by insurance. We provide you with a receipt after payment of each session which you must submit to your insurance company for reimbursement. Coverage and benefits for traditional therapy services are different from one insurance to another so make sure to double check with your insurance provider to see if you are eligible to get your services covered.

How is my privacy protected?

All your protected health information and contact information are kept confidential. Your clinician is the only person who has access to your clinician file. Your information is stored away, protected and kept safe in our system.

How do I get started?

Getting started with MindSession can be easily done in only 3 easy steps.
1) Sign Up online, over the phone, or by sending us an e-mail.
2) Complete our brief initial intake questionnaire to find the best suited clinician for your needs.
3) Set up your first appointment and start your journey!

How do I know if therapy is right for me?

If you are not sure if therapy is for you, explore our website to where you can find resources and advice. You will also be able to take a quiz to see if therapy is suited for you.

I am a psychotherapist, and/or psychiatrist can I join the team?

Yes, as long as you are licensed, have a doctorate degree in psychology (or equivalent), and enjoy a flexible schedule. If yes, please reach out to us. We would be happy to meet with you to discuss potential career opportunities!
Head to our FAQ for clinicians to learn more.

I am a doctorate student in psychology, can I join the team?

Yes, as long as you are enrolled in a doctorate program in psychology and have completed your first clinical internship. If yes, you are eligible to apply for supervised clinical work experience with us at MindSession.
Head to our FAQ for clinicians to learn more.

Read our privacy policy here.

For any comments, questions, or requests regarding this privacy policy and our privacy practices, please write to confidentialite@mindsession.com.


What is MindSession?

MindSession is a psychology clinic and private practice specialised in intercultural psychology offering both clinical and consulting services. Our aim is to promote the practice of intercultural psychology and help patients overcome life’s biggest obstacles. Our practice is based in Montreal, Canada and we offer in-person and online therapy. Our therapists are licensed or supervised and qualified clinicians. They can safely help you recover motivation, perspective, and joy.

How do I know if I am I qualified to work at Mindsession?

If you are licensed, have a doctorate or master degree in psychology and enjoy a flexible schedule, you are qualified to work with us! You may qualify to work with us if you are pre-licensed clinician or an intern able to work under supervision. You will need to fill in an application form and send us the relevant information. From there, we will contact you and schedule an interview with the clinical director to see if you are the right fit.

Do I need to have my own insurance?

Yes, you need provide proof of liability insurance to begin working with MindSession in order to protect yourself from any potential lawsuit. This is easily purchased through the OPQ for an affordable cost and will cover you for the whole year any where you work!

How much will I get paid?

Pay depends on the type of work contract you choose. Fixed salary with benefits are set according to experience, and independent contractors are paid a split fee. The yearly salary, the split, and the rates charged to patients vary depending on the type of service provided, your credentials, education level, and seniority. We also base the rate on experience and years licensed. Submit a request here in order to receive details about our competitive rates.

Do I need to find my own clients and manage scheduling?

Absolutely not! We take care of everything from getting clients, billing, scheduling and marketing. All you need to focus on are your sessions and notes!

Is there a minimum of patients I need to take on?

We ask that you take on a minimum of 5 patients a week, however there is always room for flexibility. The workload and clientele you choose to take on is at your discretion.

How do I get started?

Getting started with MindSession is easy:

  1. Email Us or Fill in the application form and enter all the necessary information
  2. Schedule an interview
  3. Set up your availabilities and start with Mindsession!

I am a doctorate student in psychology, can I join the team?

Yes, as long as you are enrolled in a doctorate program in psychology and have completed your first clinical internship, you are eligible to apply for supervised clinical work experience with us at MindSession. Please reach out, tell us a bit about yourself, and send over the your resume. We would be happy to meet with you to discuss potential career opportunities! Email: lkalaf@mindsession.com

EN